Terms and conditions

Find important legal statements about Aquatrols programs and applications here.

Approach Program

Aquatrols Approach Customer Loyalty Program

These Terms and Conditions were last revised on and are effective as of October 1, 2023.

The Program is open to current Aquatrols customers. VOID WHERE PROHIBITED BY LAW.

The Approach Customer Loyalty Program (the “Program”) is a loyalty rewards program sponsored by Aquatrols Corp of America (“Sponsor”) that will allow registered and active participants (“Participants”) to redeem earned points (“Points”), collected by Participant in connection with Participant’s valid purchase of certain Aquatrols branded products (“Products”) for certain rewards or other items (“Rewards” or “Reward Items”), subject to availability and these Terms and Conditions. All Program Rewards are described in the “Rewards” catalog via the Program website located at approach.aquatrols.com (the “Website”).

1. Program Participation and Eligibility:

The Program is scheduled to begin on or about October 1st, 2023, at 12:01 a.m. New York City time. Sponsor reserves the right, at its sole discretion, to shorten, suspend, terminate, or extend the Promotional Period or the Program at any time even though changes may affect the value of Points already accumulated or a Participant’s ability to use accumulated Points. Sponsor shall not be liable for any variation in value to any Participant due to such change to the Promotional Period.

The Program is open to (a) permanent legal residents of the fifty (50) United States (excluding residents of Puerto Rico and U.S. Territories and Possessions), the District of Columbia and Canada; (b) who are eighteen (18) years of age or over; (c) who are existing customers of Sponsor. The Website is intended for viewing only within the United States, the District of Columbia and Canada and no person is authorized or eligible to participate in the Program if such person is located outside of the United States, the District of Columbia and Canada. All Program Participants must have a valid email address, mailing address and internet access. The Program is void where prohibited by law.

If entering a trade promotion or rewards program is a violation of your company’s policies, do not participate in this Program.

By participating in the Program, you (a) represent and warrant that you have read, understand and unconditionally accept these Terms and Conditions, as they may be modified from time to time without notice to you, (b) represent that you meet each of the eligibility requirements set forth in these Terms and Conditions, (c) represent and warrant that you have received the appropriate authorization from your employer, (d) consent to receive email messages from Sponsor in connection with the Program, and (e) consent to our collection and use of your personal information in accordance with these Terms and Conditions and as otherwise set forth in our Privacy Policy located on the Rewards website. If you wish to opt-out of the Program and/or cancel an Account (as defined below), you must email [email protected].

None of the following persons or entities may be Participants or otherwise participate in the Program: (a) any directors, officers, or employees of any of Sponsor’s distribution customers; (b) employees of Sponsor and its parent companies, affiliates, divisions, franchisees, and subsidiaries; (c) Sponsor’s advertising, marketing, and promotion agencies (collectively, the “Promotion Entities”); or (d) members of the immediate family (defined as spouses, parents, siblings and children, and each of their spouses) and household of any of the foregoing.

In addition to any other legal or equitable remedy which may be available to Sponsor under applicable law, Sponsor reserves the right at any time to limit Program enrollment and may terminate, void or cancel the Program or any individual Participant’s Account, or portion thereof, if any Points are issued, received, submitted for redemption, or redeemed illegally or through fraud, theft or in contravention of the Terms and Conditions, or in the event that any viruses, bugs, malware, ransomware, cyberattack, non-authorized human or computer intervention or other causes beyond the control of Sponsor corrupts or impairs the security of the Website or Program, including but not limited to an attempt by any person to hack into or otherwise tamper with underlying source code or programming of any part of the Website. Notwithstanding the foregoing and without limitation, Sponsor further reserves the right, at any time, without notice and in its sole discretion: (a) to modify the list of eligible Products; (b) to modify or change the number or value of Points values assigned to any Product; (c) to modify Points redemption procedures, including the number of Points required for redemption of a particular Reward Item; (d) to modify or limit the collection of Points, including but not limited to, imposing time limits and changes in Reward Item values; (e) to modify or eliminate the availability of any Reward Item; and (f) to alter, limit, modify or otherwise supplement the Program Terms and Conditions. Without limiting the foregoing, such modifications may (i) govern, limit or restrict a Participant’s use of Points earned on or after the date of modification, (ii) change the value of already accumulated Points or other benefits, or (iii) both (i) and (ii). Termination of any Account will result in a loss of all accumulated Points in such Account. A Participant whose Account has been terminated for any reason may not open a new Account.

2. Program Registration and Collection of Points:

To become a Participant, you must register for the Program by following the link provided and following the on-screen instructions to complete the online registration process. Upon completion of the Program registration process, a confirmation email will be sent to the email address provided.

Program details can be found at www.aquatrols.com/approach

All Points expire two (2) years from the date Points are earned. In the event a Participant fails to redeem their points on or before the expiration date, the Points will be forfeited and go unredeemed.

All qualifying Product purchases will result in Points earned, regardless of product value or order and origination channel. Sponsor reserves the right to offer incentives, multipliers or bonuses that incrementally reward some purchases above the baseline level. Points will only be awarded for the costs of products purchased. Shipping, handling, and sales taxes are included in the cost of the Reward merchandise. Participants must have a valid shipping address and phone number in the United States (excluding Puerto Rico and U.S. Territories and Possessions), the District of Columbia or Canada. Reward merchandise will be shipped to the business address of record. Points will be awarded monthly for eligible standard Product purchases.

Each Account is responsible for any taxes that may apply or otherwise be owed. Consult your tax adviser if you have any tax questions regarding the Program or redemption of Points.

The number of Points awarded and the value thereof is subject to change at any time. Subject to the terms hereof, Participant will be eligible to receive the number of Points associated with a Product, as published in these Terms and Conditions, as of the time of redemption of the Points.

3. Accounts:

A Participant may only register for and use one (1) Program Account. The Program Account will represent the Participant’s business, not the individual. Points will be earned and redeemed at a business level, not an individual level. Accounts are non-transferrable. To change the primary Participant, Program participants must visit the Program website at approach.aquatrols.com. Participants are responsible for the accuracy of Program registration data provided to Sponsor, including email address and street/mailing address. Sponsor is not responsible for changes in Participant’s email address or street/mailing address.

Accounts may be eligible for certain non-points related benefits as a result of their Program Level. Non-monetary and non-points related benefits are determined at the sole benefit of the Sponsor.

4. Redemption of Points for Reward Items

Points may only be used to redeem selected Reward Items offered in the Reward catalog located on the Website, accessible via approach.aquatrols.com, while supplies last. Reward Items will have a value assigned to them on the Website at the time of redemption. To receive a Reward Item, Participants must have a sufficient number of Points in such Participant’s Account. Points will be subtracted from a Participant’s Account once the Reward is requested. Sponsor reserves the right to modify the list of Reward Items and other items available for redemption, as well as their corresponding values any time at any period during the Program.

To redeem Points, navigate through the items listed in the Reward Items catalog section of the Website and choose a Reward Item(s) still available for which you have sufficient Points for redemption. Click the link and follow the instructions to complete the redemption transaction. You are responsible for ensuring your Account information is accurate and up-to-date. Reward Items may be fulfilled by our third party suppliers or fulfillment partner(s).

Points may only be used at the Website and have no cash value. Points do not constitute property and may be revoked at any time. Points are not assignable, and Points may never be sold, exchanged, bartered, transferred or given away. Sponsor endeavors to keep the Website error free, but if Points are credited to an Account due to a programming error or regular maintenance, Sponsor reserves the right to adjust or reverse such a transaction. Points can be used as they are earned, subject to an Account being “current” under Sponsor’s accounts receivable terms & conditions.

Any inactive Participant who has not made a purchase from Sponsor for a period of one (1) year will have sixty (60) days from the one (1) year anniversary of Participant’s last purchase to redeem their Points, or the Points will be forfeited and go unredeemed.

Sponsor is not responsible for any mail, shipment or handling errors in connection with the delivery of a Reward Item. All redemptions for Reward Items are final, and Sponsor assumes no responsibility for any loss, damage, defect, injury, death or expense relating to any Reward claimed by a Participant in this Program. Participant understands that by redeeming Points, your personal information may be shared with third party suppliers for fulfillment purposes. Participant further acknowledges that Reward Items may come from third party suppliers and that Sponsor is not responsible for the quality of goods and/or services of any Reward Item claimed by a Participant in the Program. Sponsor assumes no liability, obligation or responsibility for, and makes no warranty with respect to, any Reward Item including, but not limited to, the fulfillment and timeliness of delivery of Reward Items.

5. General

Participants agree to these Terms and Conditions and to all decisions of Sponsor, or its designated agent, which are final and legally binding in all respects, and further agrees that Sponsor shall have no liability whatsoever and shall be held harmless for any injuries, losses, or damages of any kind to persons or property, including death, sustained, in whole or in part, directly or indirectly, in connection with or resulting from acceptance, possession or use/misuse of any Reward or Reward Item, or participation in Program or participation in any Program-related activities and further acknowledges that said parties have neither made, nor are in any manner responsible or liable for, any warranty, representation or guarantee, expressed or implied, in fact or in law, relative to any Reward Item, including, but not limited to, its merchantability, quality, mechanical condition or fitness for a particular purpose. As a condition of participating in the Program, Participants agree that (1) under no circumstances will Participant be permitted to obtain awards for, and Participant hereby waives all rights to claim, punitive, incidental, consequential or any other damages other than for actual out-of-pocket expenses, (2) all causes of action arising out of or connected with this Program shall be resolved individually, without resort to any form of class action and shall be resolved exclusively by arbitration under the Terms and Conditions of the American Arbitration Association, and (3) any and all claims, judgments and awards shall be limited to actual out-of-pocket costs incurred, including costs associated with entering this Program, but shall in no event include attorney’s fees. The Sponsor, and its parent companies, affiliates, divisions, franchisees, subsidiaries, and Promotion Entities are not responsible for hardware, software or telephone failures of any kind, traffic congestion on the Internet or at any website or any combination thereof, incomplete, garbled or delayed computer transmissions, whether caused by Sponsor, users or by any of the equipment or programming associated with or utilized in the Program or by technical or human error which may occur and/or which may damage a user’s system or limit a Participant’s ability to participate and/or redeem Reward Items in the Program. Participant agrees not to misuse the Program by conduct which is detrimental to the Program, including, without limitation, (a) attempting to accrue Points or redeem Points in a manner inconsistent with these Terms and Conditions, (b) having multiple Accounts, (c) redeeming or attempting to redeem Points on the behalf of other Participants, (d) participating in purchasing or redemption fraud, or (e) using any robot, spider, other automatic device or manual process to transact with or monitor the Program. All expenses not specified herein are the Participant’s responsibility. Sponsor’s failure to enforce any term of these Terms and Conditions shall not constitute a waiver of that provision. Should any provision of these Terms and Conditions be deemed unenforceable or invalid, the other provisions of these Terms and Conditions shall remain in full force and effect. These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of New Jersey. Sponsor’s failure to enforce any term of these Terms and Conditions shall not constitute a waiver of that provision. Should any provision of these Terms and Conditions be deemed unenforceable or invalid, the other provisions of these Terms and Conditions shall remain in full force and effect.

6. Program Services

By registering for the Program, Participant gives the Sponsor permission to contact customer via email, direct mail and telephone to inform customer of ongoing promotional opportunities available through the Program.

Program support is available via email at [email protected] or through the Program’s online ticket submission.

Approach Application

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY

AGREEMENT TO TERMS

Aquatrols Corporation of America (“we,” “us” or “our”) provides the Aquatrols Approach Application, an application which provides loyalty points eligible for redemption for various products and services to registered users for purchases of Aquatrols’ products from authorized distributors.

These Terms and Conditions constitute a legally binding agreement made between you, whether personally or on behalf of an entity (“you”) and us, concerning your access to and use of the Aquatrols Approach Application as well as any other media form, media channel, mobile website or mobile application related, linked, or otherwise connected thereto (collectively, the “App”).  You agree that by accessing the App, you have read, understood, and agree to be bound by all of these Terms and Conditions of Use.  IF YOU DO NOT AGREE WITH ALL OF THESE TERMS and CONDITIONS, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE APP AND YOU MUST DISCONTINUE USE IMMEDIATELY.

Supplemental terms and conditions or documents that may be posted on the App from time to time are hereby expressly incorporated herein by reference. We reserve the right, in our sole discretion, to make changes or modifications to these Terms and Conditions at any time and for any reason.  We will alert you about any changes by updating the “Last updated” date of these Terms and Conditions and you waive any right to receive specific notice of each such change.  It is your responsibility to periodically review these Terms and Conditions to stay informed of updates.  You will be subject to, and will be deemed to have been made aware of and to have accepted, the changes in any revised Terms and Conditions by your continued use of the App after the date such revised Terms and Conditions of Use are posted.

The information provided on the App is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject us to any registration requirement within such jurisdiction or country.  Accordingly, those persons who choose to access the App from other locations do so on their own initiative and are solely responsible for compliance with local laws, if and to the extent local laws are applicable.

The App is intended for users who are at least 18 years of age. All users who are minors in the jurisdiction in which they reside (generally under the age of 18) must have the permission of, and be directly supervised by, their parent or guardian to use the App.  If you are a minor, you must have your parent or guardian read and agree to these Terms and Conditions of Use prior to you using the App.

INTELLECTUAL PROPERTY RIGHTS

Unless otherwise indicated, the App is our proprietary property and all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics on the App (collectively, the “Content”) and the trademarks, service marks, and logos contained therein (the “Marks”) are owned or controlled by us or licensed to us, and are protected by copyright and trademark laws and various other intellectual property rights and unfair competition laws of the United States, foreign jurisdictions, and international conventions.  The Content and the Marks are provided on the App “AS IS” for your information and personal use only.  Except as expressly provided in these Terms and Conditions of Use, no part of the App and no Content or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, without our express prior written permission.

Provided that you are eligible to use the App, you are granted a limited license to access and use the App and to download or print a copy of any portion of the Content to which you have properly gained access solely for your personal, non-commercial use.  We reserve all rights not expressly granted to you in and to the App, Content and the Marks.

USER REGISTRATION

To access the App, you may be asked to provide certain registration details or other information.  It is a condition of your use of the App that all the information you provide on the App is correct, current and complete.  You agree that all information you provide to register with this App or otherwise, including but not limited to through the use of any interactive features on the App, and you consent to all actions we take with respect to your information consistent with our Privacy Policy.

If you choose, or are provided with, a user name, password or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any other person or entity.  You also acknowledge that your account is personal to you and agree not to provide any other person with access to the App or portions of it using your user name, password or other security information.  You agree to notify us immediately of any unauthorized access to or use of your user name or password or any other breach of security.  You also agree to ensure that you exit from your account at the end of each session.  You should use particular caution when accessing your account from a public or shared computer so that others are not able to view or record your password or other personal information.

We have the right to disable any user name, password or other identifier, whether chosen by you or provided by us, at any time in our sole discretion for any or no reason, including if, in our opinion, you have violated any provision of these Terms and Conditions of Use.

USER REPRESENTATIONS

By using the App, you represent and warrant that: (1) all registration information you submit will be true, accurate, current, and complete; (2) you will maintain the accuracy of such information and promptly update such registration information as necessary; (3) you have the legal capacity and you agree to comply with these Terms and Conditions of Use; (4) you are not under the age of 13; (5) you are not a minor in the jurisdiction in which you reside, or if a minor, you have received parental permission to use the App; (6) you will not access the App through automated or non-human means, whether through a bot, script or otherwise; (7) you will not use the App for any illegal or unauthorized purpose; (8) your use of the App will not violate any applicable law or regulation; and (9) you are authorized to direct points for redemption on behalf of your golf course/company

If you provide any information that is untrue, inaccurate, not current, or incomplete, we have the right to suspend or terminate your account and refuse any and all current or future use of the App (or any portion thereof).

PROHIBITED ACTIVITIES

You may not access or use the App for any purpose other than that for which we make the App available.  The App may not be used in connection with any commercial endeavors except those that are specifically endorsed or approved by us.

As a user of the App, you agree not to:

  • Systematically retrieve data or other content from the App to create or compile, directly or indirectly, a collection, compilation, database, or directory without written permission from us.
  • Make any unauthorized use of the App, including collecting usernames and/or email addresses of users by electronic or other means for the purpose of sending unsolicited email, or creating user accounts by automated means or under false pretenses.
  • Use a buying agent or purchasing agent to make purchases on the App.
  • Use the App to advertise or offer to sell goods and services.
  • Circumvent, disable, or otherwise interfere with security-related features of the App, including features that prevent or restrict the use or copying of any Content or enforce limitations on the use of the App and/or the Content contained therein.
  • Engage in unauthorized framing of or linking to the App.
  • Trick, defraud, or mislead us and other users, especially in any attempt to learn sensitive account information such as user passwords;
  • Make improper use of our support services or submit false reports of abuse or misconduct.
  • Engage in any automated use of the system, such as using scripts to send comments or messages, or using any data mining, robots, or similar data gathering and extraction tools.
  • Interfere with, disrupt, or create an undue burden on the App or the networks or services connected to the App.
  • Attempt to impersonate another user or person or use the username of another user.
  • Sell or otherwise transfer your profile.
  • Use any information obtained from the App in order to harass, abuse, or harm another person.
  • Use the app as part of any effort to compete with us or otherwise use the App and/or the Content for any revenue-generating endeavor or commercial enterprise.
  • Decipher, decompile, disassemble, or reverse engineer any of the software comprising or in any way making up a part of the App.
  • Attempt to bypass any measures of the App designed to prevent or restrict access to the App or any portion of the App.
  • Harass, annoy, intimidate, or threaten any of our employees or agents engaged in providing any portion of the App to you.
  • Delete the copyright or other proprietary rights notice from any Content.
  • Copy or adapt the App’s software, including but not limited to Flash, PHP, HTML, JavaScript, or other code.
  • Upload or transmit (or attempt to upload or to transmit) viruses, Trojan horses, or other material, including excessive use of capital letters and spamming (continuous posting of repetitive text), that interferes with any party’s uninterrupted use and enjoyment of the App or modifies, impairs, disrupts, alters, or interferes with the use, features, functions, operation, or maintenance of the App.
  • Upload or transmit (or attempt to upload or to transmit) any material that acts as a passive or active information collection or transmission mechanism, including without limitation, clear graphics interchange formats (“gifs”), 1×1 pixels, web bugs, cookies, or other similar devices (sometimes referred to as “spyware” or “passive collection mechanisms” or “pcms”).
  • Except as may be the result of standard search engine or Internet browser usage, use, launch, develop, or distribute any automated system, including without limitation, any spider, robot, cheat utility, scraper, or offline reader that accesses the App, or using or launching any unauthorized script or other software.
  • Disparage, tarnish, or otherwise harm, in our opinion, us and/or the App.
  • Use the App in a manner inconsistent with any applicable laws or regulations.